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Privacy Policy
Last updated: July 15, 2026
Assistex Services ("Assistex," "we," "us") provides AI-powered communication services — including missed-call text-back and automated assistants — on behalf of local businesses. This Privacy Policy explains how we collect, use, and protect information when you interact with a phone number powered by our service or visit assistexservices.com.
Information We Collect
- Phone numbers. When you call a business phone number powered by Assistex, we receive your phone number in order to respond to your call by text message.
- Message content. We process the contents of text conversations in order to answer questions and assist with appointment requests on behalf of the business you contacted.
- Website information. If you contact us through our website, we collect the information you choose to provide, such as your name, email, and business details.
How We Use Information
- To respond to your calls and messages on behalf of the business you contacted
- To help schedule, confirm, or follow up on appointment requests
- To operate, maintain, and improve our services
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
Text Messaging Terms
- Text messages are sent in direct response to your phone call or your ongoing conversation. Message frequency varies based on your engagement.
- Message and data rates may apply.
- You can opt out of text messages at any time by replying STOP.
- For help, reply HELP or contact us at chris@assistexservices.com.
Data Retention & Security
We retain conversation data only as long as necessary to provide services to the business you contacted, and we use commercially reasonable safeguards to protect it.
Contact Us
Questions about this policy? Email chris@assistexservices.com.